Everything worth knowing about the Aquelie harness

The questions owners ask before they order, and the ones they ask once the harness is in their hands.

A no-pull harness with a front clip. The main attachment ring sits on the chest rather than on the back: at the slightest tension it turns your dog back towards you instead of giving him leverage to haul. A second ring, on the back this time, stays available for relaxed walks.

Reinforced nylon for the structure and the load-bearing straps, padded breathable mesh for every surface that touches the body. The buckles are quick-release technical plastic, and both attachment rings are metal.

Five sizes, XS to XL, and eight colours: orange, black, grey, red, pink, beige, turquoise and sky blue. Size and colour are chosen on the product page.

No. Nothing tightens when the dog pulls. The harness redirects the movement, it does not punish it. No pressure is placed on the throat, unlike a choke collar or a head halter.

From the point where his chest girth reaches 38 cm, the lower limit of the XS. For a growing puppy, check the fit every two weeks: they grow faster than you think.

Chest girth is measured just behind the front legs, at the widest point of the torso, with a soft tape laid flat and not pulled tight. It is the only measurement you really need.

It helps, it is not enough. Two twenty-kilo dogs can be ten centimetres apart at the chest. Weight is the check, the measurement is the decision. If the two disagree, follow the chest girth.

Take the larger one. The three adjustment points easily take up a size that runs a little loose, whereas a size that is too tight cannot be rescued.

Write to us at contact@aquelie.com and we send the right size. A sizing mistake is never final.

A back ring gives your dog exactly what he is after: something to lean into. He leans forward with his whole chest and hauls. The front ring, sitting at chest height, turns that push into a turn back towards you. There is nothing left to push against.

It is the principle dog trainers have recommended for a long time. The novelty is not the principle, it is having built it into a comfortable harness rather than a training accessory.

That is the case the front clip exists for. The harder he pushes, the sharper the turn. The back handle also gives you an immediate hold if you need to check him.

Yes, for outings where he does not pull: running, a long line, a dog that is already calm. But if the goal is to stop the pulling, use the front.

Most owners feel it on the very first walk. Some dogs keep testing for two or three walks before they work out that pulling gets them nowhere. Beyond the third walk with no change, write to us: it is nearly always a fit or a sizing problem.

The straps adjust through sliding buckles and hold their position in normal use. As with any harness, check the tightness once a month and take it up if needed.

You should be able to slide two flat fingers between the strap and your dog's body, everywhere. Less than that is too tight. More and he will slip out from under it.

It should not. The straps are wide and padded, and they lie flat against the body. If a mark appears, it is nearly always a fit that is too tight or a size that is too small. Write to us and we will look at it together.

Rinse in lukewarm water, with a sponge or a soft brush if the mud has dried, then let it air dry. It is ready for the next walk before your dog is.

No, neither the washing machine nor the tumble dryer. The heat and the drum distort the straps and attack the stitching. A rinse by hand is more than enough.

It is the mesh holding moisture. A rinse in lukewarm water with a drop of mild soap, well rinsed and dried flat, sorts it out. Avoid fabric softener, which leaves a film on the fibres.

The wear points are the buckles and the stitching, both reinforced. In daily use, count on several years. A manufacturing fault stays covered by the statutory guarantee.

Your order leaves within 48 business hours, then arrives in 3 to 5 business days. You receive a tracking number by email as soon as the parcel is handed to the carrier.

No. It is free on every order, with no minimum spend and nothing added at checkout. The price shown on the product page is the price you pay.

As long as the parcel has not left, yes. Write to contact@aquelie.com with your order number, as quickly as you can. Once it has shipped, changes go through the carrier.

Transactions are encrypted end to end and no card details are kept by the store: they go straight to the payment provider. Credit card, PayPal, Apple Pay and Google Pay are all accepted.

You have thirty days from your order to judge on your own walks. If your dog still pulls, or if the size does not suit, we refund you in full.

No. No form, no proof of purchase, no parcel to pack up. You keep the harness and you are refunded.

An email to contact@aquelie.com with your order number. We reply within 24 to 48 business hours and the refund is issued as soon as we answer.

The transfer goes out as soon as we answer. Depending on your bank, it then shows on the account within 3 to 10 business days. That part is no longer up to us.

The statutory guarantee applies on top and covers manufacturing faults. If a strap gives way or a buckle breaks in normal use, write to us.